Accessibility Statement

Last updated: August 12, 2026

Our Commitment

Jessie Cheng is committed to ensuring that drjessiecheng.com is accessible to everyone, including individuals with disabilities. We believe that access to health information should never be limited by ability, and we are continually working to improve the accessibility and usability of our website for all visitors.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

While we aim for full conformance, some portions of the website may not yet fully meet these standards. We are actively working to identify and resolve any accessibility barriers.

Measures We Take

To support accessibility on this website, we:

• Use clear headings and a logical page structure to support screen readers and keyboard navigation

• Provide text alternatives (alt text) for meaningful images

• Maintain sufficient color contrast between text and backgrounds

• Ensure the site is navigable by keyboard alone, without requiring a mouse

• Use readable fonts and allow text to be resized without loss of content or functionality

• Design pages to be responsive and usable across desktop, tablet, and mobile devices

• Avoid content that flashes or flickers in ways known to cause seizures

Third-Party Content

Some content on this website may be provided by third-party services (such as appointment scheduling tools, maps, or embedded videos). We do not control the accessibility of third-party content, but we encourage our vendors to provide accessible experiences and will assist visitors who encounter difficulties with these features.

Ongoing Efforts

Accessibility is an ongoing effort. We periodically review our website, test with assistive technologies, and update our content and design practices to improve accessibility over time.

Feedback and Assistance

We welcome your feedback on the accessibility of drjessiecheng.com. If you experience any difficulty accessing any part of this website, or if you need information from this site in an alternative format, please fill up the contact us form at https://drjessiecheng.com/

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may contact us again for escalation, or you may file a complaint with the appropriate authorities, such as the U.S. Department of Health and Human Services Office for Civil Rights (for matters related to healthcare access).

This statement reflects our genuine, ongoing commitment to digital accessibility and inclusion for all patients and visitors.