About Me

Jessie Cheng works at the Economic and Workforce Development Office, leading workforce development programs and managing the ETP Cal-E-Force system with over five years of experience in strategic planning, market analysis, and project management. She has driven initiatives like the OCTA Bus Academy, Cox Communications Training Program, and customized training for clients.

Jessie’s passion for beauty and helping others inspired her to create NeuroAesthetica, a platform combining technology and personalized solutions to empower individuals to explore tailored beauty treatments and achieve their aesthetic goals.

She holds an MBA from the University of Phoenix, certifications in Medical Office Management and Healthcare Information Systems, and is pursuing a Doctor of Management degree. Outside of work, Jessie enjoys cycling, skiing, camping, white-water kayaking, and scuba diving, reflecting her adventurous spirit.

A journey where passion and innovation transform ideas into impact.

Self-motivated professional seeking an Operations Manager role in a Medical Aesthetics or Plastic Surgery office, where I can leverage my expertise in strategic planning, market analysis, and cross-functional collaboration to enhance operational efficiency, drive innovation, and support market growth. Passionate about the medical aesthetics industry, particularly in aesthetic devices and products like CoolSculpting® and Botox®, I am inspired to contribute to cutting-edge solutions that address evolving market needs. I am eager to support the continued success of leading products and drive future innovations in this dynamic and competitive field.

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Objective

Strategic Program Management

• Spearheaded initiatives to design and implement customized workforce training programs, resulting in a 30% year-over-year increase in client acquisition.

• Led cross-functional teams to deliver high-impact projects, such as securing $264,696 in training value within seven months, surpassing contract targets by over 100%.

• Advanced workforce development by pioneering internship and apprenticeship programs aligned with dynamic industry needs.

Stakeholder and Partnership Collaboration

• Fostered strategic partnerships, engaging with over 2,849 clients and conducting 104 stakeholder meetings to align programs with industry demands.

• Managed compliance-driven contracts like ETP Cal-E-Force (Salesforce), ensuring adherence to state guidelines and operational efficiency.

Marketing, Promotion, and Customer Engagement

• Designed marketing campaigns to elevate program visibility, achieving measurable engagement and growth.

• Aligned training programs with market trends using research insights, enhancing program relevance and boosting participation rates.

Presenting and Communicating Value

• Delivered compelling presentations to stakeholders, showcasing program successes and their strategic value.

• Created high-impact documentation to support business development and expand market reach.

Future Initiatives and Product Vision

• Led forward-thinking initiatives like Playlab and LMI reporting to bridge workforce gaps and meet emerging demands.

• Positioned programs for long-term success by anticipating industry trends and innovating workforce solutions.

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Expertise

Powered by innovation, driven by data, and focused on results, we transform vision into reality with strategic precision and creative execution.

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Get in touch

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